Hot-pink roses, blush spray roses and mauve cymbidium orchids in a grey suede Diamond Vase box with ribbons

Questions

Frequently asked questions

Quick answers about ordering, delivery, payment and events. Anything else, text Bita at 310-858-0095.

The short version

No shop, no cart, just Bita

Diamond Vase is a private studio in Beverly Hills, not a store. You choose a piece on the site and tap Request, or you text, call or message on Instagram, and Bita replies by text with a design and a price. Payment is by Zelle or Venmo, and everything is delivered across Los Angeles or picked up by appointment.

The questions below cover the details. If yours is not here, text 310-858-0095; that is usually the fastest answer anyway.

Request flowers

Ordering

Ordering and the Request button

How do I place an order?

Tap Request on any piece you like. The photo, your name and number and the delivery address go straight to Bita’s phone, and she replies by text to confirm the design, the price and the timing. You can also text or call 310-858-0095, or message @diamondvase on Instagram: tell her the date, the occasion, the colors you want and a budget, and she designs something for you and sends a price. There is no online checkout, no cart and no credit cards.

Do you have a store I can visit?

No. Diamond Vase is a private home studio in Beverly Hills. There are no walk-in hours and no public address. Pickup is by appointment only, and everything else is delivered. Consultations are by text, by phone, on Instagram or at your venue. See Contact for every way to reach Bita.

Can I see a catalog and pick a design?

Bita does not work from a catalog of numbered designs. Look through the gallery and Instagram, tell her what you like, and she designs for you. You can also order by signature style on the arrangements page: Classic, Tuscany Vibes, Candlelit, Garden or a wrapped bouquet, and tap Request on the one you love.

Can I order for same-day delivery?

Often, yes, if you text in the morning. Same-day availability depends on the day’s schedule and what Bita has from the market, so text 310-858-0095 first and she will tell you what is possible today.

What if I do not know what I want?

That is fine, and it is how most orders start. Send Bita the occasion, who it is for and a budget. A photo of anything you love, and one thing you dislike, helps her narrow it down quickly. She designs to your budget rather than asking you to pick from a price list.

Payment

Paying for your order

What payment do you accept?

Zelle or Venmo only. Bita sends her payment details by text when you confirm an order. She does not take credit cards or online payments through the website, so nothing is charged online and there is nothing to type into a form.

Do I pay before or after?

Arrangements are paid when you confirm the design and price by text. For weddings, events and candlelight staging, a deposit holds the date and the balance is due before the event. Rentals and class seats are held with a payment as well. Bita goes over the terms for your order with you by text before you send anything.

Delivery and pickup

Delivery across Los Angeles, pickup by appointment

Where do you deliver?

Throughout Beverly Hills and Los Angeles, including Bel Air, Holmby Hills, Westwood, Century City, Pico-Robertson, West Hollywood, Brentwood, Santa Monica and Culver City. Farther afield is often possible; just ask. Delivery is quoted with your order, so the price Bita texts you is the whole price.

How does pickup work?

Order by text, pay by Zelle or Venmo, and Bita gives you a pickup time and directions to the Beverly Hills studio. Please come at the agreed time; the studio is a private home, and there is no storefront to drop in on.

Can you deliver to a hospital, restaurant, synagogue or office?

Yes. Send the recipient’s name, the address and any instructions for the front desk or the host, and Bita confirms the details with you by text. For a hospital, please check that the facility accepts flowers before you order.

What if the recipient is not home?

Bita texts you before she delivers. If no one answers, she works out the next step with you by text, whether that is a safe, shaded spot to leave the arrangement or another time to come back.

Flowers and care

The flowers themselves

How long will my arrangement last?

Usually five to seven days, longer for some flowers, with fresh water every two days and a spot out of direct sun and away from fruit. Bita includes care notes with every piece.

Can I request specific flowers?

Yes. Availability depends on the season and on the market that week. If your flower is not available, Bita suggests the closest alternative before she designs, so there are no surprises when the piece arrives.

Do you do sympathy and shiva flowers?

Yes, with discretion and care. Tell Bita where the flowers should go, the home or the service, and anything the family would want or would not want, and she designs and delivers accordingly. Sympathy pieces are on the arrangements page.

Do you offer weekly flowers for a home or office?

Text Bita with what you have in mind, whether that is weekly flowers for an entry table, an office or a Shabbat table each week, and she will tell you how she can set it up.

With every event

Flowers, candlelight, or both

Every wedding and celebration Bita designs can carry her luxury candlelight staging, and the candelabras and vases come from her own rental collection. Ask about the whole room, or just the part you need.

Royal-blue Diamond Vase sand candle with four lit wicks in a black oval tray on cream marble

Events, weddings and candlelight

Booking an event

How far in advance should I book an event?

The sooner the better, especially for weddings and for the dates that sell out: Norouz, June and December. Text Bita your date and she will tell you the lead time that works for it. A Brit Milah is the exception: reach out as soon as you know, because Bita is used to designing on a few days’ notice. See How to order for the full sequence.

Does Bita set up on site?

Yes. Delivery, setup and styling at your venue are included in every event quote, and she collects rentals and candle pieces afterward, so there is nothing for you to carry home.

Can I have candlelight staging without flowers?

Yes. Candlelight staging is a service on its own. Send a photo of the space and the number of tables, and Bita will text you a quote for candelabras, tapers, pillars and votives placed so the whole room glows.

Do you work with planners and venues?

Yes. Bita coordinates directly with your planner and your venue on timing, access, load-in and candle policies, so you do not have to relay messages.

Do you design Persian and Jewish celebrations?

Yes. Chuppah florals, Brit Milah, bar and bat mitzvah, Shabbat and holiday tables, and Norouz and the haft-seen are all part of the work.

Rentals and classes

Renting the pieces, taking a class

What do you rent?

Vases, candelabras, candle holders, hurricanes, stands and décor from Bita’s own collection, the same pieces she uses for her events. Candles are added separately. See the rentals page and tap Ask about this piece on anything you like.

Is there a deposit on rentals?

Rentals are held with a payment by Zelle or Venmo, and pieces come back by the agreed date, emptied of water and wax. Bita goes over how each piece is handled and returned with you by text before you reserve.

Who can take a floral class?

Anyone. No experience is needed and everything is provided: flowers, vessel, tools. Classes are small, and private group workshops can be arranged anywhere in Los Angeles.

Can I book a class as a party?

Yes. Birthday parties, showers, girls’ nights and corporate team events are the most common private workshops. Text 310-858-0095 with your date, your headcount and where you would like to hold it.

How to order

Tap Request this on any arrangement, or text or call 310-858-0095, or message @diamondvase on Instagram, with the date, the occasion and a photo of anything you love. Bita replies by text with a design and a price. Confirm by Zelle or Venmo, and she delivers, sets up and collects. There is no online cart.

Still have a question?

Text Bita

Text Bita at 310-858-0095 with your date, the occasion and a photo of anything you love, and she will answer by text. You can also call the same number or message @diamondvase on Instagram. Read how ordering works, or go straight to the request form.

Close-up of coral garden roses, yellow spray roses, spotted orchids and orange peppers against a white textured Diamond Vase box

Ready when you are.

Text Bita at 310-858-0095, or tap Request on the piece you love.